Contact Information

City of Porterville
291 North Main Street
Porterville, CA 93257
(559)782-7499
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City Updates.cfm

As the Coronavirus (COVID-19) situation continues to evolve, locally and around the globe, the City of Porterville remains committed to protecting and preserving the health and safety of our community as our highest priority.  We stand prepared to continue providing essential services to our residents and have taken action to limit, suspend, or cancel all activities that are non-essential in an effort to help slow the spread of COVID-19.  City Hall remains open, however, any questions and/or business that can be handled by phone and email is highly encouraged.  We have compiled an update of current City services and operations as well as links to helpful resources below.

 

Important Resources
Orange Tier Activity & Industry Guidance (April 2021)
Orange Tier Gatherings & Event Guidance (April 2021)
Business & Employee Resources
Free COVID-19 Drive-Thru Testing
Face Coverings Required in Public
City Services & Operations
Homelessness Health Assessment
Senior Assistance
Tenant Protections
Utility Bill Payment
Virtual Council Meetings

 

Stay Informed
CA Dept. of Public Health- Latest Facts on COVID-19
City of Porterville YouTube Channel
Centers for Disease Control- COVID-19 Disease Information
County of Tulare HHSA- Daily COVID- 19 Updates for Tulare County
Critical Infrastructure Guidance
Sierra View Medical Center- Local COVID-19 Resources
State of CA- COVID-19 State Response
State of CA- COVID-19 FAQs

 

City News Releases
5/21/2020- City of Porterville Statement
4/21/20-Disposal Day
4/9/20- Stay Home, Stay Healthy Porterville
3/26/20- City of Porterville to offer free lunch program starting March 27
3/24/20- City of Porterville Operations and Services Update
3/19/20- Porterville City Council approves resolution declaring local emergency

City Services & Operations

Please note, as City services or operations change, this information will be updated. (last updated 1.15.20)

Administrative Services

Human Resources- Open regular hours, 7:30 am- 5:30 pm, Monday- Friday.  In an effort to minimize in-person traffic, any business that can be handled over the phone and through email is encouraged.  Inquiries can be directed to (559) 782-7441 or hr-div@ci.porterville.ca.us.

Airport

Regular operations continue.  In an effort to minimize in-person contact, please call (559)782-7540 or email alabonte@ci.porterville.ca.us before visiting the office.

Building/ Engineering/ Housing/ Planning

Counter hours are Monday- Friday, 8:00 am- 5:00 pm.  In an effort to minimize in-person traffic, staff is also available through the following methods:

  • Building: (559) 782-7480 engbldg@ci.porterville.ca.us
  • Engineering: (559) 782-7462 engbldg@ci.porterville.ca.us
  • Housing: (559) 782-7460 housing@ci.porterville.ca.us
  • Planning: (559) 782-7460 planning@ci.porterville.ca.us

City Council/ City Manager

City Council- Members remain available to be contacted both by their respective City email and telephone.  City Council has requested the community limit its gathering, and should not exceed 25 persons with adherence to 6' social distancing.

City Manager's Office- Hours remain open 8:00 AM to 5:00 PM, Monday - Friday, but in an effort to minimize in-person contact, please call (559)782-7466 or email mgr-office@ci.porterville.ca.us

Council Meetings- Pursuant to Executive Order N-29-20, signed by Governor Newsom on March 17th, and in an effort to protect public health and slow the rate of transmission of COVID-19, the City of Porterville is allowing for and encouraging electronic public participation at City Council Meetings.  Until further notice, Porterville City Council Meetings will be livestreamed on City's YouTube channel.  Public comments may be submitted to CouncilMeetingComments@ci.porterville.ca.us and will be read aloud for Council consideration during Oral Communications or during any public hearings as applicable.  Members of the public are encouraged to submit comments prior to 6:30 p.m., on the date of the Council Meeting, to participate in said meeting.  Staff will periodically check for any emails that may have been submitted after 6:30 p.m., however it is not guaranteed that those emails will be read prior to Council action.

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Commissions and Committees- All meetings are cancelled until further notice.

Field Services

Refuse- Regular operations continue.

Water- Regular operations continue.

Fire Department

Emergency operations continue. Non-essential services and events are being modified, postponed, or cancelled.  The public is asked not to visit the City's fire stations, but to call 911 for emergencies or (559)782-7526 for general inquiries or email fire-dept@ci.porterville.ca.us

Parks & Leisure Services

Tulare County’s move to the Red Tier brings the reopening of Porterville’s park pavilions and the Zalud House Museum. Certain youth and adult sports programs can also return with safety modifications. Due to steadily declining COVID case metrics and increased vaccination efforts, Tulare County moved from the Widespread Risk Level- Purple Tier into the less restrictive Red Tier in California’s reopening plan as of March 17.

Park Pavilions

Park pavilions and picnic tables will reopen on March 27 for small private gatherings. A gathering under the Red Tier is defined as no more than three separate households in attendance, including the host. Masks and physical distancing are required. Those with symptoms or those that are high risk of severe illness are encouraged not to attend any gatherings.

The Parks & Leisure office will begin to take reservations for park pavilions and picnic areas on Wednesday, March 24 at 7:30 am. Reservations are accepted on a first come, first served basis and can be made online or in-person by visiting the office at 15 E. Thurman Ave. The office is open Monday- Friday, 7:30 am- 5:30 pm. Covered pavilion rentals start at $60 per day and picnic area rentals start at $40 per day. Alcohol tags and amplified noise permits will be required when applicable. Bounce houses will not be permitted at this time.

See website for details regarding modified recreation programs during COVID-19.  Inquiries can be directed to (559) 791-7695 or parks_leisure@ci.porterville.ca.us

Centennial Plaza- Hours open are 7:30 am- 5:30 pm, Monday - Friday, but in an effort to minimize in-person contact, please call (559)791-7695 or email parks_leisure@ci.porterville.ca.us

Golf Course- Re-opened May 7 with new saftey guidelines in place.  See more

OHV Park- Re-opened May 7 with new saftey guidelines in place. See more

Zalud House- Reopening March 25, 2021 indoor with modifications, limited to 25% capacity.  Thursday-Saturday, 10am-4pm.

Police Department

Regular operations continue. The Police Department lobby is closed to the public and non-essential services and events are being modified, postponed, or cancelled.

Animal Services- Modified operations

Fix-it tickets- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Public Record Act requests/ Requests for copies of reports- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Fingerprinting and live scanning- Closed to the general public until further notice.

Property evidence recovery- Occurring by appointment only.  Residents should contact (559) 784- 7400 to schedule.

Transit

Service reductions effective April 13, 2020

New microtransit service offered

Utilities

In an effort to minimize in-person traffic, residents must utilize one of the methods below for utility bill payments. Please call (559) 782-7438 if you are in need of your account number or balance.

  • Phone- (866) 681-4639
  • https://www.municipalonlinepayments.com/portervilleca
  • Via your financial institution
  • Drop box located outside City Hall
  • Mail- 291 N. Main  St., Porterville

City has suspended the turnoff of utilities for lack of payment and waived late fees at this time.


Business & Employee Resources

Business is the lifeblood of our community and there are many resources available to help those impacted by COVID-19.  See the guidance and resources below and contact our staff in the Economic Development Department for further assistance at (559) 784-7460 or ecdev@ci.porterville.ca.us

City of Porterville:

Forgivable Business Loans to prepare, prevent, or respond to COVID-19

City of Porterville- Department of Economic Development assistance with CDBG Small Business Loans and navigating State and Federal programs

Other Resources:

Paycheck Protection Program- SBA loans that help businesses keep their workforce employed during COVID-19.

CA Relief Grant- Providing grants ranging from $5,000 to $25,000 to eligible small businesses and nonprofits impacted by COVID-19.

Tulare WIB- Tulare County Workforce Investment Board provides information on unemployment insurance, paid family leave, disability insurance, etc.

Free Human Resources WIB hotline providing quality resources and guidance to help operate your business.

EDD- Unemployment assistance for Californians who are business owners, self-employed, independent contractors.

Covid19 BizAssit- Tulare County Economic Development Corporation assistance services

Valley Community SBDC- Loan assistance and free business consulting

SCE- Business and personal bill payment support from Southern California Edison

GoBiz- State resources for employers and employees

U.S. SBA- Disaster Loans and paycheck protection programs

U.S. Department of Treasury- Paycheck protection program provides small businesses funds to pay up to 8 weeks payroll costs including benefits.  Funds can also be used to pay interest on mortgages, rent, and utilities

IRS- Tax relief during Coronavirus

 

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Homelessness Health Assessment

For those experiencing homelessness and any of the below apply, please call the Kings Tulare Homeless Alliance at (559) 697-3280 for a health assessment.

  • 65 and older
  • Chronic lung disease
  • Severe asthma
  • Autoimmune disease
  • HIV/ AIDS
  • Obesity
  • Diabetes
  • Kidney disease
  • liver disease
  • Smokers
  • Bone/ organ transplants
  • Corticosteriod users

Senior Services

Senior Center- Although the Porterville Senior Center remains closed, one meal a day is still being provided to those senior citizens who would normally receive a lunch at that location.  Contact csetseniorservices@cset.org for details.

Check-in with your neighbor- Governor Gavin Newsom urges all Californians to check in on their older neighbors with a call, text or physically-distanced door knock to make sure they’re ok. The Governor also announced the creation of a statewide hotline — 833-544-2374 — in coordination with the non-profit local 2-1-1 systems, so that Californians have a one-stop shop to answer their questions and get assistance during this crisis.


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