City of Porterville
internet Resident Information Service (iRIS)
The City of Porterville has launched its new resident information service designed to deliver important and valuable community information to residents in our area using Constant Contact's electronic mail (email) services.
Stay connected to your City & receive public safety alerts & activities, city sponsored community events & activities, and now Job Announcements & City Council News.
Below is the type of information you can expect to receive when you sign up for one of these contact groups:
The service is simple to use and easy to sign-up. We are very excited to have you experience it for yourself.
Sign up now right here!
For more information contact the City at (559)782-7499 or review our Frequently Asked Questions below.
Frequently Asked Questions
What is Constant Contact?
Constant Contact is the community information service selected to help residents stay connected to the information that matters most to you. The service uses E-Mail to deliver important and valuable community information to residents in our area. A subscription style service you only have to sign-up for the contact lists or groups you want to participate in to start receiving important information.
What messages would I receive though Constant Contact?
Only authorized messages from the contact list administrator will be sent out. These messages are typically related to City news, alerts, events, activities, and announcements authorized by the City of Porterville.
Do I have to register to use Constant Contact?
Yes, you must subscribe to the contact lists you want to start receiving information on. Only your E-Mail address is required to subscribe, a confirmation E-Mail will be sent to the E-Mail address provided to confirm the subscription process.
Do I have to give my name, address or phone number?
No, only a valid E-Mail address is required to start receiving valuable community information.
What do you do with my E-Mail information? Will third parties contact me?
No, only City staff have access to send information messages and citizen information is stored on a secure server in a secure facility by Constant Contact. Constant Contact will not sell or share any E-Mail information to third parties. The privacy of your information is very important to us.
Can I subsribe to multiple contact lists?
Absolutely, we encourage everyone to sign-up for as many contact lists as you have interests in receiving valuable information about.
Can I subscribe using multiple E-Mail addresses?
Yes, although we would not recommend this you can subscribe to multiple contact lists using different E-Mail addresses. You will have to sign into each E-Mail system to view and read sent messages for each contact list.
Can I respond to a message?
No. We use a noreply return E-Mail address which is not monitored and all returned or incoming messages are deleted.
Who do I contact for constomer support?
Please contact the City's general information line at (559)782-7499 or send email to firstname.lastname@example.org.
How do I unsubscribe?
If you still have a message form a contact list that you are subscribed to, there is a link at the bottom of the message. Click on this link to confirm you want to unsubscribe. You will need to verify the email account is yours and then you can unsubscribe from all or select the contact lists you wish to be removed from.
If you do not have any messages from one of your subscribed contact lists return to the City of Porterville iRIS page and click on the SafeUnsubscribe link under the Options Menu on the left side of the page.