Utility Rates & Information

Information for Water, Sewer and Refuse Services

New water rates effective July 1, 2019.

The following are the current 30 day rates that are used to calculate your bill.

Water:	Flat Rate	$84.59
	Metered 1" meter	$19.44 minimum, plus $1.87 per unit of water. (1 unit of Water 100 Cubic feet or, approximately 748 gallons.)
Utility Users Tax - 6% based on the dollar amount of the billing for water (Inside City Limits)
	Residential	Multiple Units	Commercial
Sewer:	$26.87	$25.52 per unit	*Varies depending on type of service
Refuse:	$17.85	*	*Varies depending on container size and number of pickups.

NOTE:   Your first bill is prorated, from the service start date through the first reading date for metered water. The charges may be more or less than the regular 30 day rates depending on the number of service days.

To view a Utility Bill sample, please click here.

Water Shutoff Policy

Refuse Pickup Schedule

Please refer to the map below to determine your collection zone. Click here to download the map and collection schedule. Click here for Holiday Schedule!

Collection Zones have been established using Highway 65 as the primary dividing line.

	Zone 1 Collection Days - Blue Can (recycling) - Monday Green Can (yardwaste) - Tuesday Black Can (garbage) - Thursday Zone 2 Collection Days - Green Can (yardwaste) - Tuesday Blue Can (recycling) - Wednesday Black Can (garbage) - Thursday Zone 3 Collection Days - Blue Can (recycling) - Tuesday Green Can (yardwaste) - Wednesday Black Can (garbage) - Friday Zone 4 Collection Days - Blue Can (recycling) - Monday Green Can (yardwaste) - Wednesday Black Can (garbage) - Friday
CANS MUST BE AT CURBSIDE BY 6am ON ALL COLLECTION DAYS If you have any questions or need clarification of your Collection Zone, contact the Refuse Division at 782-7513

ALLOWABLE WASTE
GREEN	Leaves, lawn clippings, small tree trimmings, miscellaneous garden waste, NO PLASTIC BAGS
BLUE	Recyclable aluminum cans, plastic, paper, etc.
BLACK	Household trash, food waste, plastic bags, etc.

The City of Porterville is pleased to offer our Blue Can recycling program.  Please click here to learn more!

Waste NOT ALLOWED:     Dirt, sod, rock, concrete, large appliances, furniture, hot ashes, flammable materials, oil, gasoline, paint, construction debris.

                              ABSOLUTELY NO TOXIC OR  HAZARDOUS WASTE

Place container at curb by 6:00 AM on the scheduled collection day. If you have a driveway, place the container near the comer of the driveway behind the curb.  The container must be at least two feet from any obstructions, such as a fence or mailbox, and must be one foot from any other container. Cars must be parked at least three feet from container. Please take extra caution not to block mailboxes and meter boxes.    

CAUTION: CLOSE LID BEFORE ATTEMPTING TO MOVE CONTAINER

To dispose of Household Hazardous Waste responsibly, please come to our Waste Collection Center!

To Start Utility Services:

New residents may fill out a Water Turn On/Off Request Form, sign & return to City Hall, located at 291 N. Main Street.

Water service requests received prior to 3:00 pm can be turned on the same day.

All fees must be paid when establishing services. We accept checks, cash or money orders.

Owners: You will be required to show a picture ID, provide proof of ownership (Escrow documents, tax bill, etc.) and a $10.00 Service Installation Fee.

Renters: You will be required to show a picture ID, provide a signed rental or lease agreement, pay a $10.00 Service Installation Fee and a $20.00 refundable deposit. The deposit will be applied to the account after one year of service without penalties or to the final closing bill.

To Stop Utility Services:

A signature is required to discontinue services per City Code Sec. 25-23. You may come to City Hall to accomplish this or mail or fax a written and signed request. You can also use theWater Turn On/Off Request Form to discontinue services. The Utility Division fax number is 559-784-4569.

Service requests received prior to 12:00 pm can be turned off the same day.

If a written, and signed request to discontinue billing in your name is not received, you will be responsible for all charges incurred.